SUPER STAR ENTERPRISES INC.
E-COMMERCE DISTRIBUTORS
1133 BAKER AVENUE
BALTIMORE ,MARYLAND 21207
TOLL FREE: 1-866-507-5256
EMAIL : CLICK HERE
Limousine Parts, Supplies,
& Accessaries Store
Terms and Conditions
NO MINIMUM ORDER_________________________________________________________________________________
At Super Star Enterprises, we believe that every order, regardless of size
or cost, merrits equal consideration. We have structured our business around
this basic philosophy.
FORMS OF PAYMENT__________________________________________________________________________________
Credit Card:
Super Star Enterprises accepts Master Card, Visa, Discover, and American
Express. A signed authorization form will be required for credit card sales
over $500USD. Orders must beplaced by an individuel authorized to use the
card.
CUSTOM ORDERS _____________________________________________________________________________________
All custom orders must be paid in full before they can be processed (i.e.
custom carpet mat overlays, embroidered bumper skirts, client pagers, keychains,
license plate frames, custom fit car covers, vinyl tops). Custom orders
require an order form to be faxed and signed prior to entering to ensure
satisfaction. Allow 2 - 4 weeks delivery for custom order items. Please
note that all custom orders are non-refundable unless defective.
SHIPPING_______ ______________________________________________________________________________________
All Shipments are F.O.B. Medford, NJ, unless otherwise specified. If you
do not specify when placing your order how you would like it to be shipped,
the best way will be selected for you. All orders are shipped by the most
affordable means possible ( typically FedEx Express Saver 3 day service).
We offer the following Federal Express services: Saturday delivery (by
noon), Priority Overnight (next business day by 10:30 am.), Stanard Overnight
( next business day by 3 p.m.), Economy (2 day), Express Saver (3 day),
and FedEx Ground.
Note: Commitment and transit times may vary depending on zip codes. Add
additional 90 minutes for all COD orders. We also offer all UPS services
as well as Daylight Transportation, Central Transportation, FedEx Freight,
as well a LTL Carriers for oversized freight service on larger shipments.
BACK ORDERS_______ ___________________________________________________________________________________
Customer is responsible for freight on all backordered items. Backorders
will automatically be filled if product is received within 30 days. After
30 days, we will call for release authorization.
DAMAGES / SHORTAGES_______ __________________ _________________________________________________________
All damages or shortages must be reported immediately in order to avoid
complications. Problems must be reported within 48 hours from receipt of
order. In the event of a damaged shipment, do not dispose of any packing
material. Product must remain in its original packaging pending inspection
from carrier. All claims will be handled by our staff at Super Star Enterprises
as quickly as possible. When reporting a damage or shortage, please call
our customer service department. Failure to follow these procedures may
result in your claim being delayed or denied.
RETURNS___________________ ___________________ _________________________________________________________
Super Star Enterprise has an unconditional 30-day return policy. If you
are dissatisfied for any reason with your order, please contact the returns
department. Please be advised that video produced items, custom orders,
product cut to size, or sold by the foot are non-refundable, as well as
items that have been primed or painted. Any customer in receipt of incorrect
product, due to a mistake by Super Star Enterprises, will receive a Call
Tag to retrieve the item. If you wish to return product for any reason,
you must receive an RMA number ( Return Materials Authorization ) prior
to shipping. Returns made after 30-days from ship date are subject to a
10% restock fee. Credit only will be applied to account for all returns
after 30 days . Super Star Enterprises is not resopnsible for freight charges
on return product. Any refused order will be subject to a 10% restock fee
in addition to any freight charges incured and may result in credit restrictios
on future orders.
WARRANTY___________________ ___________________________________________________________________________
Super Star Enterprises stands behind all of our products. If for any reason
the product did not perform to specifications or is defective in material.
Super Star Enterprises will repair or replace the item free of charge at
our discretion, upon inspection. No refunds will be issued for warranties.
When returning a defective product, please make sure that the product is
returned with all accessaries included in original shipment. Super Star
Enterprises warranties all of its products; however, we can not be responsible
for labor charges, or any incidental or consequential damages resulting
from use of any product or arising out of breach of this warranty . Please
be advised that installation errors, abuse, or shipping damage are not
reasons for return. Super Star Enterprises warranty is backed by the manufacture's
warranty, which may be limited due to cause or length of period covered.
Note: All prices printed on our website are subject to change without notification.
By ordering products from Super Star Enterprises, indicates buyer agrees
to the above terms and conditions.
Note: All prices displayed on this web site are subject to change without notification.
By ordering products from Super Star Enterprises, indicates buyer
agrees to the above terms and conditions.
COPYRIGHT NOTICE: Copyrighted material on this website may not be reproduced,
archived or redistributed in any form without written consent.
Web Design and Hosting by
Super Star Enterprises
Web Design and Hosting Service
<%]]>%> Copyrighted © Super Star Enterprises Inc <%]]>%> 2007
all Rights Reserved.
Webmaster:
Email: CLICK HERE
