SUPER STAR ENTERPRISES
REFUND POLICY'S
100 % SATISFACTION GUARANTEE
The following websites belonging to Super Star Enterprises Inc.to include www.superstarent.com , www.catonlimo.com , www.consumerproductsworld.com , & www.redtekstore.com. guarantees the quality of every product bearing our labels. This guarantee certifies that our products are manufactured to meet the highest standards of potency, purity and freshness. If for any reason you are not completely satisfied with any of our products, you may return it to us within 30 days of receipt for full credit toward the purchase of another product or full refund of the purchase price paid at the time of purchase.
This guarantee does not apply to any product intentionally damaged,marked
or misused.
RETURNS:
Our return policy is simple. Within 30 days of receipt or your order, you may return any product in its original unopened condition, or any product you are not satisfied with. Please be sure to wrap and pack each bottle carefully so they're not damaged in transit. To assure proper processing of your refund or credit for returned products, refer to the order number and write the reason for your return on the back of the original packing slip. Super Star Enterprises Inc. is not responsible for any shipping charges on returns.Shipping is the sole responsibility of the customer. All Returns must have a RMA # to be credited to your account.
Please Contact our office to make arrangements to return your product.
For your protection, please use UPS for shipments to the following address:
Super Star Enterprises Inc.
Return Department
1133 Baker Avenue
Baltimore,Maryland.21207
If you need additional assistance regarding product returns, simply call
our
Customer Service Department at 1-866- 794-0090
SERVICE AND SHIPPING:
Upon receipt of your order, we make every effort to ship your products
from our warehouse by the next business day. You get FREE SHIPPING on domestic orders over $600.00. The majority of shipments are sent United
Parcel Service. IMPORTANT: U.P.S. requires Street Address.and will not ship to P.O Boxes.
For orders to Alaska, and Hawaii , please add 30% to total order amount
to cover Air Parcel Post ( Priority Mail) service.
PRICES:
Our Prices are subject to change without notice due to the fluctuating
costs of
raw materials, shipping, manufacturing and production. It is our continual
objective to offer each product at the lowest possible price, never sacrificing
quality.
CUSTOMER SERVICE:
For Inquires, Questions and checking status of orders, call our Customer
Service Department between 10 AM and 4PM (EST) Monday Thru Friday
1-866-794-0090